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Puerto Jimenez, Osa Peninsula
Playa Nicuesa Rainforest Lodge, Punta Nicuesa, Puerto Jimenez, Osa Peninsula 60701
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COVID Worry-Free Booking Policy

Posted by: Admin
17 Mar
No

At Playa Nicuesa we care about your health and want you to feel confident and positive when planning your trip!

As a result of the official travel advice about the Coronavirus (COVID-19), we will now be applying a flexible booking & cancellation policy meeting the below criteria:

Green Season 2020 (June 1st – Dec 15th, 2020):

  • Pre-payment equal to 100% of the total amount of your stay, is required 15 days prior to arrival.
  • No charge for cancellations up to 16 days or more prior to arrival.
  • Cancellations received 15 days or less prior to arrival, will apply a 100% penalty.

UNLESS PROOF OF:

  • Flights grounded or canceled
  • Government implementation of travel restrictions
  • Medical conditions

On these 3 cases, we will allow rebooking travel within one year of existing reservation except during holiday blackout dates (December 20th, 2020 – January 2nd, 2021)

 

High Season (Dec 16th – Dec 19st, 2020 and Jan 4th – Apr 30th, 2021):

  • Pre-payment equal to 100% of the total amount of your stay, is required 30 days prior to arrival.
  • No charge for cancellations up to 31 days or more prior to arrival.
  • Cancellations received 30 days or less prior to arrival, will apply a 100% penalty.

 

Holiday Season (Dec 20th, 2020 – Jan 3rd, 2021):

  • Pre-payment equal to 25% of the total amount of your stay, is required to confirm the reservation.
  • Balance of payment is due 60 days prior to arrival.
  • Full refund (less US $100 cancellation fee) for cancellations up to 91 days or more prior to arrival.
  • A 25% penalty will apply for cancellations received 90-61 days prior to arrival.
  • Cancellations received 60 days or less prior to arrival, will apply a 100% penalty.

 

Green Season 2021 (May 1st – Sep 30th, 2021):

  • Pre-payment equal to 100% of the total amount of your stay, is required 15 days prior to arrival.
  • No charge for cancellations up to 16 days or more prior to arrival.
  • Cancellations received 15 days or less prior to arrival, will apply a 100% penalty.

 

Important Notes

  • All cancellation requests must be on writing and sent via e mail to [email protected]
  • No shows, early departures or unused portions of packages are non-refundable.

 

Please stay safe and do not hesitate to contact us if you have any questions

  • Email: [email protected]
  • Phone (Costa Rica): 011 (506) 2258-8250
  • US & Canada Toll Free Number: 1-866-504-8116
  • Office Hours: Mon-Fri 08:30am – 05:30pm / Sat 08:30am – 12:30pm
GREEN SEASON SPECIALSClick to View Savings on Regular Rates & Packages
GREEN SEASON SPECIALS Savings on Regular Rates & Packages
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