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Puerto Jimenez, Osa Peninsula
Playa Nicuesa Rainforest Lodge, Punta Nicuesa, Puerto Jimenez, Osa Peninsula 60701
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COVID Worry-Free Booking Policy

Posted by: Admin
17 Mar
No
    COSTA RICA ENTRY REQUIREMENTS: The entry of international travelers to Costa Rica currently has restrictions & requirements which should be taken into full account before planning your visit to Nicuesa Lodge & Costa Rica itself. Please make sure you comply with the current Costa Rica Government statutes, which you can read in the following link »    
    USA GUESTS: Costa Rica is welcoming visitors from limited states from the USA, who comply with the general entry requirements AND present a valid residence ID issued in the accepted states. Please visit the Costa Rica Tourism board website on this link to confirm that your state of residence has clearance for your planned travel dates.    

At Playa Nicuesa we care about your health and want you to feel confident and positive when planning your trip (learn how Nicuesa Lodge is preparing a safe adventure in nature for You »)

As a result of the official travel advice about the Coronavirus (COVID-19), we will now be applying a flexible booking & cancellation policy meeting the below criteria:

High Season (Dec 16th – Dec 19st, 2020 and Jan 4th – Apr 30th, 2021):
  • Pre-payment equal to 100% of the total amount of your stay, is required 30 days prior to arrival.
  • No charge for cancellations up to 31 days or more prior to arrival.
  • Cancellations received 30 days or less prior to arrival, will apply a 100% penalty.

 

Holiday Season (Dec 20th, 2020 – Jan 3rd, 2021):

  • Pre-payment equal to 25% of the total amount of your stay, is required to confirm the reservation.
  • Balance of payment is due 60 days prior to arrival.
  • Full refund (less US $100 cancellation fee) for cancellations up to 91 days or more prior to arrival.
  • A 25% penalty will apply for cancellations received 90-61 days prior to arrival.
  • Cancellations received 60 days or less prior to arrival, will apply a 100% penalty.

 

Green Season 2021 (May 1st – Sep 30th, 2021):

  • Pre-payment equal to 100% of the total amount of your stay, is required 15 days prior to arrival.
  • No charge for cancellations up to 16 days or more prior to arrival.
  • Cancellations received 15 days or less prior to arrival, will apply a 100% penalty.

 

Important Notes

  • All cancellation requests must be on writing and sent via e mail to reservations@nicuesalodge.com
  • No shows, early departures or unused portions of packages are non-refundable.

 

Please stay safe and do not hesitate to contact us if you have any questions

  • Email: reservations@nicuesalodge.com
  • Phone (Costa Rica): 011 (506) 2258-8250
  • US & Canada Toll Free Number: 1-866-504-8116
  • Office Hours: Mon-Fri 08:30am – 05:30pm / Sat 08:30am – 12:30pm
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